Tag Archives: Information Management

Retention Policy not triggering on content type

Problem

Been having an issue where my newly configured retention policy on one of my content types was not triggering even though the ‘Expiration policy’ job was set to run daily. Even manually running the job did not trigger the retention policy actions on the expired items.

Solution

There is another job definition called ‘Information Management Policy’ that needs to run BEFORE Expiration Policy. According to technet timer job reference:

Information Management Policy

Loops through all the lists in the site collections in a Web application and collects policy and usage data.

So this job basically goes through your web application and checks whether the retention policy should be applied for a given item I was able to resolve this issue by first running this policy followed by the ‘Expiration Policy’.

If you intend to have your expiration policy run daily, make sure that you set the Information Management Policy to run daily also, BEFORE the expiration policy runs.

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Document retention policy not triggering

Problem

Had an issue today where one of our document retention policies was not triggering even though the scheduled occurrence date was past due.

Cause

Found that the default schedule for the ‘Expiration Policy’ job was set to Weekly and the last run date was before the scheduled occurrence date. Basically, SharePoint did not know that the document had expired as the timer job had not run.

Solution

Ran the job manually from Central Administration and it started archiving my documents immediately. Modified the schedule to run daily at night so that it does not have to do a massive amount of documents each week.

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