Information Management – My SharePoint Adventures

Administration

Retention Policy not triggering on content type

Andrew Toh

Problem Been having an issue where my newly configured retention policy on one of my content types was not triggering even though the ‘Expiration policy’ job was set to run daily. Even manually running the job did not trigger the retention policy actions on the expired items. Solution There is another job definition called ‘Information […]

End User

Document retention policy not triggering

Andrew Toh

Problem Had an issue today where one of our document retention policies was not triggering even though the scheduled occurrence date was past due. Cause Found that the default schedule for the ‘Expiration Policy’ job was set to Weekly and the last run date was before the scheduled occurrence date. Basically, SharePoint did not know […]