Documents opening in Offline Mode
Problem
An excel document consistently opens in ‘offline’ mode.
Cause
If you are using your Office Document Cache as temporary storage for SharePoint files, the Office Document Cache may be corrupted.
Solution
Clear the Office Document Cache by:
- Go to Start -> All Programs -> Microsoft Office -> Microsoft Office 2010 Tools
- Run the ‘Microsoft Office 2010 Upload Center’
- Under Settings, click on Delete cached files