Cannot open this item. You cannot use SharePoint. Your system administrator has turned off the feature.

Problem

When you try to connect Outlook to a SharePoint document library / list by clicking on the Actions Menu -> Connect to Outlook button, Outlook reports an error:

Cannot open this item. You cannot use SharePoint. Your system administrator has turned off the feature.

Solution

Check if your administrator has disabled the feature.

  1. Open RegEdit, start -> run -> regedit
  2. Navigate to,  HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook\Options\WSS\Disable for Office 2007 or HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Options\WSS\Disable for Office 2010.
  3. Check if the value for ‘Disabled’ is 1 or 0. If it is 1, then your administrator has disabled the feature.
  4. You can override this by changing the value back to 0 and restarting Outlook, but note that if the setting is applied via group policy, it will become disabled the next time you log in or restart your computer.

 

Tags:

No comments yet.

Leave a Reply

%d bloggers like this: